Great, now they fired the monkeys

I always feel a little weird when I point people to one of Geek Related's posts, because he hits the nail so precisely on the head that paraphrasing them seems like I'm ripping him off and saying "What he said" seems lazy.

Therefore, if you recall when I said this:

Based on all of this, I can only assume that the D&D division of WotC is being run by a particularly retarded group of rhesus monkeys, because this level of gross incompetence is unforgivable.

... then you will know what I mean when I say that somewhere, a group of retarded rhesus monkeys is in search of a job (perhaps in the banking or automotive manufacturing industries?).

Because if your failed, pitiful excuse for an online initiative is now actively preventing dissatisfied customers from cancelling their craptastic subscriptions; and your online representatives are unable to solve the problem; and this asshattery gets reported in the The Consumerist...

Then clearly you have rocks in charge of your (formerly?) multi-million dollar corporation, and are quite happy to watch it auger into the ground and burn in a hellish conflagration.

Seriously. When I called $th Edition (Hah! That was a typo, but by gum I'm keeping it) a disaster of epic proportions, I wasn't being cynical, I was fucking prescient.